Area Coordinator
The Area Coordinator (AC) provides year-round leadership and direction for one specified area of campus. The AC supervises and maintains a comprehensive inclusive residential living program for students and summer conference guests as well as a developmental program for professional staff. Area Coordinators are mid-level professionals that supervise up to 5 Residence Hall Coordinators, 1 Service Area Coordinator and 1 Administrative Support Staff and indirectly up to 5 Graduate Assistants. ACs serve in a 24/7 on-call rotation responding to professional staff inquiries and major campus crises, chair a standing departmental committee, and become competent in a computer software used by UHS among other responsibilities.
"When I was looking for a position that allowed me to make a difference, I was drawn to Illinois State University. ISU's deep historical connection to teacher education really appealed to me that I would be able to work with future educators and leaders each and every day. This role affords me the opportunity to work directly with students and staff to foster a welcoming community on campus while students pursue their passions. Lastly, I am able to give back and be a mentor to students and staff and create opportunities for growth, development, and learning which was so valuable to me in my own journey. To be able to pass those positive experiences on to others is an incredible dedication and passion for me."
-Robert Kreml
Essential Duties
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Provide leadership, training, supervise, and evaluate full-time Residence Hall Coordinators, Service Area Coordinators, and Office Support Staff.
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Recruit, select, train, supervise, and evaluate summer conference staff.
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Establish goals or coordinate goal setting for the year and the development of a strategic plan by which to achieve these goals using the guiding university documents and University Housing Services Strategic Plan as a foundation.
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Review student conduct, assign follow up tasks, and determine necessary individual and community interventions to ensure positive and safe communities.
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Ensure area training, recruitment, curriculum, and advising initiatives meet the needs of your assigned residential community.
- Network with current or future professionals as a part of the recruitment of future full-time professional staff.
- Guide staff's community planning efforts by utilizing student development and wellness models. Essential
- Promote the department's area team through regular contact with Event Management, Dining, & Hospitality, maintenance, custodial, night management, and other staff within the university. Provide training and development for professional and paraprofessional staff members, community building, emergency procedures/crisis management, diversity, and policy implementation; manage area programming, printing, and office supply budgets. Essential
- Responsible for administrating and managing student residential housing areas during the academic year and the Summer Conference season.
- Supervise professional staff committee(s) for University Housing Services or oversee other Central Office administrative tasks and liaise with campus partners such as Ecumenical Campus Ministries, Event Management, Dining and Hospitality, Student Counseling Services, and University Police.
- Facilitate regularly scheduled business meetings, serve as a resource person for students and staff, and assist with 24/7/365 on-call/duty rotation for University Housing complexes.
- Regular attendance is both an expectation and a requirement for this position.
- This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30. Any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until all results have been received and cleared by Human Resources.
Required Qualifications
- Master’s Degree (or US equivalent)
- At least two years full-time experience in residence halls at time of hire
- Travel between residential buildings and respond to critical incidents within 10 minutes
- Maintain confidentiality and professionalism
Desired Qualifications
- Three years of full-time experience in higher education or relevant field at time of hire.
- Ability to provide direct supervision and leadership to full-time residence hall staff members
- Strong Administrative and organizational skills; competent computer and Microsoft Office skills.
- Strong work ethic.
- Strong problem-solving skills.
- Strong interpersonal and team-building skills.
- Provide student-centered and customer service oriented response to individuals and community.
- Strong oral and written communication skills, as well as active listening skills.
- Flexibility and adaptability in shifting from one task to another.
Salary
This is a 12-month exempt position with starting salary at $4,657/month with benefits.
Live-In accommodations are provided for the benefit of the employer in performance of the duties assigned, and as such may be changed as needed. The incumbent must have flexibility related to maintenance work in a personal apartment(s). Apartments are 2 bedrooms; capacity varies and is designated by environmental health and safety.