The Service Area Coordinators (SACs) manage the front desk, mail room, and fitness center of their designated area, as well as the student employees who work there and all room key operations. These full-time, professional staff members handle student conduct cases, participate in a 24-hour professional on-call rotation, and live in their respective areas to immediately respond to emergency situations and critical incidents. If you are missing a package, have questions about your room key, or are looking for convenient employment at your residence hall, feel free to reach out to the appropriate SAC below.
Residence Hall Coordinators (RHCs) supervise all aspects of a residence hall building or "house," including the Resident/Community Assistants, facility concerns, and overall community development. They also handle student conduct cases, advise a hall leadership association/diversity coalition, participate in a 24-hour professional on-call rotation, and live in their respective areas to immediately respond to emergency situations and critical incidents. If you have any concerns about your living situation, please contact your RA or CA first. Your RA/CA is trained to help you find a solution and may refer you to one of the contacts below if necessary.
Please reach out to these staff members if you have any concerns about your living experience or finding resources on campus. Residential Case Managers are here to support you if you're having trouble adjusting to on-campus life or need someone to talk to.
Night Operations Coordinators supervise our nighttime front desks and lead our safety and security measures from midnight to 6 a.m. During this time, they respond to any urgent concerns and are a steady presence during late-night hours.
Area Coordinators (ACs) oversee an entire residence hall area and the professional staff working there. They provide leadership and direction to many behind-the-scenes practices, such as the implementation of a residential curriculum, training of student and professional staff, advising the Association of Residence Halls, recruitment of student and professional staff, and execution of safety and security measures.
Each member of our leadership team is an administrator located at the Office of Residential Life. They each oversee a functional area of University Housing operations and provide leadership to the residence hall team.