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Contract Cancellation

You may cancel your contract if you have fulfilled the University's on-campus housing requirement, have been granted (in writing by University Housing Services) an exemption to the housing requirement, or have withdrawn from the University. Because the contract is legally binding, it can only be canceled by the student who completed the original contract. Contract cancellations must be submitted through the Housing and Dining Portal under "Manage Your Housing and Dining". If you are unable to do so, please contact University Housing Services at (309) 438-8611 Monday through Friday from 8 a.m. to 4:30 p.m. or email at

Cancellation Fees

Depending upon the time of the year in which a student cancels, there may be substantial cancellation and other charges that may be applied to a student account. For complete cancellation dates and associated charges please refer to the cancellation policy portion of the Terms and Conditions. If you wish to appeal the cancellation charges, please complete the Contract Cancellation Fee Appeal below.